Every item purchased in our online store comes with a 14-day money-back guarantee.

Return of goods:

  • The product can be returned within 14 calendar days from the date of its purchase.
  • The returned product must be in its original packaging, unused, and with all its accessories (instructions, etc.) and gifts (if any). Goods will not be taken back, exchanged and refunded if: a) they have been consumed (opening the package, bottle, etc.); (b) have been damaged; (c) their usable properties have not been preserved; (d) has lost its marketable appearance; (e) the original labels have been removed.
  • The Seller must be notified of the withdrawal of the contract by e-mail info@hydroshop.lt or in writing at the address Panerių g. 51-103, Kaunas 48334.
  • The notification must be submitted within the prescribed time limit (fourteen calendar days).
  • The product is returned by sending it to the address Panerių g. 51-103, Kaunas 48334. The buyer must provide an information letter (free form) with the returned product, which indicates: the name and bank account number of the buyer and the name of the bank (optional: reason for the return). The account owner must match the buyer. All costs related to the shipment of the goods are borne by the sender (buyer) himself.
  • The money will be refunded by transferring it to the bank account specified by the customer. The money will be refunded by bank transfer within 3 (three) working days from the return of the goods.
  • For the return of goods without the listed conditions, the Terms of Service (VI. RETURN OF GOODS) and other legal acts in force in the Republic of Lithuania.